| | |
HDB Reg. Contractor HB-09-5474D
Work At HeightSingapore · operated by Ezzogenics
FAQ

Work-at-height questions, answered.

Short answers on access method selection, method statements, rescue planning, quotes and mobilisation. If you cannot find what you need, send us the building and scope and we will reply directly.

What does Work At Height Singapore actually do?

We are a work-at-height contractor. We plan and execute height-access work — rope access, boomlift and scissor lift access — for façade inspection, sealant repair, painting, cleaning, signage, lighting and similar trades that need to reach a high or awkward location.

Is rope access the same as work at height?

No. Work at height is the parent category. Rope access is one method of working at height. Boomlift and scissor lift access are another. The right method depends on the building, the surrounding activity and the scope of work — not on which method is fastest to mobilise.

When is rope access the right method?

Rope access is well suited to slim or busy façades, awkward geometry, short-duration jobs, limited ground access for lifts, and repeat maintenance with proven anchorage. It minimises ground footprint and set-up time when the geometry is right.

When is a boomlift or scissor lift the right method?

A boomlift or scissor lift is the right choice when there is ground access and stable hard standing, the work front is wide, the platform must support bulky materials, or the work is indoors on ceilings and electrical fittings where a scissor lift fits the footprint.

Do you write the method statement and risk assessment?

Yes. Every job we run is supported by a written risk assessment and method statement covering the access method, anchorage, PPE, exclusion zones, stop-work thresholds and rescue arrangements. We can also review documents prepared by other parties.

How is a rescue plan handled?

For rope access work, a primary rescue method is documented for every deployment, with a secondary fall-back. Rescue equipment is pre-rigged where the geometry allows. A named rescue lead is on site. For MEWP work, the operator and the standby person both know the emergency lowering procedure.

Do you work with MCSTs and building managers?

Yes. We routinely support MCSTs, facility managers and building owners on periodic façade inspection, cleaning campaigns, sealant repair and high-level maintenance. We can work under the building’s permit-to-work and method statement framework or supply our own.

Do you cover roof access and cat ladder work?

Yes — roof access route review, cat ladder condition, anchor and edge protection planning, and access support for solar, antenna and AHU teams. Where existing anchors are undocumented, we propose temporary systems sized for fall arrest or restraint.

What sort of weather stops the work?

Wind speed, rain, lightning and surrounding works can all trigger a stop-work. Boomlift platforms have rated wind limits that are checked against forecasts. Rope access is paused for thunderstorm activity and heavy rain. The thresholds are written into the method statement.

How quickly can you mobilise?

For a small rope access job with a straightforward site, we can often mobilise within a week of confirmation. Larger or permit-heavy jobs need longer for planning, document review and toolbox coordination.

Do you provide a written quote?

Yes. Send the building, the scope and the timeline through the contact form, by phone or by WhatsApp. We respond with the recommended access method, a price range, and a draft method statement once we have walked the site.

Where are you based?

Our office is at Bartley Biz Centre, Blk 15 Kaki Bukit Rd 4, #01-44, Singapore 417808. Site work is across Singapore.

Do you offer high-rise glass and façade cleaning?

Yes. High-rise glass cleaning and façade cleaning are routinely done by rope access, sometimes by boomlift where ground access allows. The choice is driven by building geometry and the surrounding activity. We use standard cleaning agents and squeegee / microfibre tooling, sequence by elevation, and keep public exclusion zones in place during the work.

Can you support periodic façade inspection requirements?

Yes. We provide the access side of periodic façade inspection — close-up viewing, photo records and a defect map. The inspection itself, where it is required to be signed off by a competent person, is done by or with the building’s appointed inspector. We can coordinate the access programme to fit their schedule.

Do you do structural repair work — spalling, corrosion, joint failure?

We support the access and execution side of structural repairs: delaminated concrete removal, exposed-rebar treatment, steel cleaning and recoating, sealant and joint repair, and epoxy or PU crack injection. Specifying the repair scope and the final certification stays with the building’s engineer; we deliver the access, the labour and the on-site documentation.

Can you install signage and banners on high-rise buildings?

Yes. Company signboards and logos, event and seasonal banners, advertising displays, LED and backlit signs can all be installed by rope access or boomlift depending on the position. Removal of existing signage is part of the same scope. Electrical integration for powered signage is coordinated with a licensed electrical contractor.

Do you supply safety netting, edge protection or anchor systems?

Yes. We can plan and deploy safety netting, temporary edge protection, horizontal lifeline systems, anchor points for rope access, and fall arrest and restraint systems. These are sized to the actual job and the actual loads — we do not quote anchorage off a template.

Do you handle confined space entry that overlaps with height work?

Some work-at-height jobs cross into confined spaces — tanks, ducts, silos, vaults and similar. Where they do, a confined-space entry plan with gas detection, ventilation and rescue-ready standby is layered on top of the height-access plan, and a permit-to-work is taken from the building. However, we do not offer rubbish chute washing and cleaning due to safety concerns for our team.

Do you provide scaffolding?

Scaffolding is one access method we coordinate where rope access or a MEWP is not suitable — for example wider work fronts, long-duration campaigns or where multiple trades need a stable platform. Scaffold types in play include modular, mobile, tower and lightweight aluminium. We can scope and coordinate scaffold access alongside rope access on the same site.

Are your technicians trained and qualified?

Our rope access technicians are trained in industrial rope access methods and our MEWP operators hold valid platform training. Every deployment has a designated supervisor and a written rescue plan. Specific certificates and training records can be shared with the building before a job starts.

What sectors and property types do you work on?

High-rise residential and HDB blocks, condominiums, commercial offices, hotels, hospitals and schools, shopping malls, industrial sites, warehouses, factories and infrastructure projects across Singapore. We work for building owners, MCSTs, facility managers, main contractors and developers.

Still have a question?

Send the building, scope and timeline. We will reply with the right access method and a price range.

Contact us